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Support

 

Repairs and Returns

If you would like to send a product back for repair, you will need an Return Materials Authorization number (RMA#) issued by the sales department. To obtain an RMA# please call 800-828-6778 or 585-359-4000 and advise:

  • Item number

  • Problem with equipment

  • Date of purchase

  • Serial #

Please wait for an RMA# before returning your equipment or it may be refused by our receiving department.

Instruction Manuals 

If you would like an instruction manual for your equipment please call Navitar directly at 800-828-6778 or 585-359-4000 or send us e-mail at info@navitar.com and we would be happy to send it out right away. 

Warranty Information 

All Navitar optical products carry a free lifetime warranty.
All Navitar electrical products carry a free 5-year warranty.